At New PLK, every piece of information you share with us is collected, stored, and protected with the utmost care. This page explains what data we hold, why we hold it, and what rights you have.
New PLK ("we", "us", "our") takes your privacy seriously. This Privacy Policy ("Policy") explains what information we collect from you when you use the New PLK website and platform, how that information is used, and what rights you have.
By using New PLK's services, you are considered to have accepted this Privacy Policy. If you do not agree, we kindly ask that you refrain from using our services.
In brief: We never sell your information to third parties. It is used solely for service operations and legal compliance.
This policy applies alongside New PLK's Terms and Conditions. Reading both documents together will give you the full picture.
Information you provide during registration or account management:
When you use New PLK, certain information is collected automatically:
| Data Type | What We Collect | Purpose |
|---|---|---|
| Device information | Device model, OS, browser | Compliance Assurance |
| Network information | IP address, ISP name | Security & fraud prevention |
| Usage Patterns | Page visits, time spent, activity | Experience improvement |
| Transaction Details | Deposit, withdrawal & betting history | Accounting & dispute resolution |
| Cookies | Session tokens, preferences | Streamlining the login experience |
During identity verification (KYC), we collect:
KYC documents are stored on encrypted servers and can only be accessed by authorized personnel when necessary.
New PLK uses your information for the following legitimate purposes:
We will never share your data with third parties for marketing purposes without your consent.
New PLK stores your data on secure servers. Retention periods vary depending on the type of data and applicable legal requirements:
| Data Type | Retention period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal Compliance |
| Financial Transactions | 7 years | Audit & tax regulations |
| KYC Documents | 5 Years After Account Closure | AML regulations |
| Gaming History | 3 Years | Dispute Resolution |
| Support Conversations | 2 years | Service quality assurance |
| Cookies / Session | 30 days (session) – 1 year (preferences) | User Experience |
Once the designated retention period expires, data is securely deleted or anonymised.
New PLK employs multiple industry-standard security layers to protect your information:
The New PLK website uses cookies — small text files saved to your device that help enhance your browsing experience.
You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect login functionality.
At New PLK, you have the following rights regarding your personal data:
To exercise any of these rights, write to us at [email protected]. We typically respond within 30 days.
New PLK strictly serves users aged 18 and above only. We do not knowingly collect personal information from minors.
If we discover that a minor's information has been collected inadvertently, it will be deleted immediately and the account will be closed.
If you believe your child's information may be held by us, please contact [email protected] immediately.
New PLK may update this Privacy Policy from time to time. For significant changes, we will:
Continuing to use the platform after any changes are made will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
For any questions, requests, or complaints regarding this Privacy Policy, please reach out to our Data Privacy Team:
Requests for data deletion or correction will be processed within 30 days of identity verification.
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